Comments on: Had a good run, didn't we?

By: SteveOramA

SteveOramA — Fri, 21 Nov 2008 22:22:33 +0000

hey guys, if you ordered this shirt i would like for you to send me photos of you wearing it to info (at) steveorama.info so i can post them on my site. thanks!

By: Heather Freeman

Heather Freeman — Mon, 10 Nov 2008 16:09:49 +0000

I have to say I’m pretty disappointed in how you handled this. I logged on at midnight CST, ordered a shirt, received my confirmation, and went to bed. This morning I got the cancellation, far too late to make a new order. A better way to handle it, in my opinion, would have been to delay all sales for exactly 24 hours, to give everyone the same chance they had in the first place, rather than punishing the people who followed the rules in favor of those who live online late at night.

By: SteveOramA

SteveOramA — Mon, 10 Nov 2008 10:04:58 +0000

wow! what craziness! 76 orders in the first few minutes. is it because of the cost or the design itself? either way, i’m flattered! thanks guys!

By: Andrew McMillen

Andrew McMillen — Mon, 10 Nov 2008 09:42:35 +0000

Wade,

I’m so impressed with how you handled this that I decided to write about my experience:

http://niteshok.wordpress.com/2008/11/10/effective-tribe-management-200-nipples/

Thanks again, buddy. See you next time!

By: Meg

Meg — Mon, 10 Nov 2008 07:37:24 +0000

I wondered how I managed to get #2 on my slow Tasmanian connection. Normally us folks in more er… backward… areas don’t get a look-in
And 1230am there is 530pm here – going home time, so by the time I got home and saw that my order was cancelled, too late to use the coupon. And with the Australian peso as low as it is, there’s nothing left that I can afford ((

By: Mike Sanchez

Mike Sanchez — Mon, 10 Nov 2008 06:41:18 +0000

Thanks for the update Wade.

By: Wade

Wade — Mon, 10 Nov 2008 06:38:53 +0000

Thanks for the heads up, Brian. It looks like “% off the total” in Google’s mind does not include shipping costs. I assumed it did. Sorry again. (Man, when it rains, it pours…)

No one will be billed for the orders placed before we took the site down. The few that were not auto-canceled are being manually canceled now.

By: Ozan Onay

Ozan Onay — Mon, 10 Nov 2008 06:38:19 +0000

I’m having the same problem as before – repeated message at checkout:
“There was a change to the total price. Please confirm the new total and place your order.”

And the discount only applied to the shirt price.

By: Mike Sanchez

Mike Sanchez — Mon, 10 Nov 2008 06:36:40 +0000

I got billed by Google. How do we cancel the order?

By: Brian

Brian — Mon, 10 Nov 2008 06:35:18 +0000

BAD-CART-1110 was 33% off of just the shirt price.

– Brian